MTA Bus Time Wiki - Contact Us

Page / - last modified by admin admin on 2023/09/13 12:33

Contact Us

last modified by admin admin

on 2023/09/13 12:33

Table of Contents

Contact Us

Contact Us

For help planning a trip, use MTA's Trip Planner.

For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question click here
Then choose Buses from the dropdown.

If your issue is specifically with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time),
then please provide as much of the following information as you can, so that we can research the issue:

Date and time you experienced the problem

The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)

Bus stop and/or route number

Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)

The web browser (and version) you were using.

If you think it would help explain the problem, include a screenshot.