Summary

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Details

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Title

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1		-Contact Us New
	1	+About

Content

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	1	+(% style="color: rgb(13, 81, 117);" %)
	2	+== **About** ==
1	1
2		-= **Contact Us**=
	4	+----
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4		-\\For help planning a trip, use {{html}}<a href="http://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
	6	+MTA Bus Time uses Global Positioning System (GPS) hardware and wireless communications technology to track the real-time location of buses. This innovation lets you use your computer, cell phone, smartphone or other tech device to get information about when the next bus will arrive at your stop, even if you are still at home, the office, shopping, or dining.
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6		-\\For general inquiries regarding MTA service, including schedules and service-related issues {{html}} <a href="http://mta-nyc.custhelp.com/cgi-bin/mta_nyc.cfg/php/enduser/ask.php"><strong>click here</strong></a>{{/html}}.
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8		-If you experience a problem with MTA Bus Time, please provide as much of the following information so we can research the issue:\\
9		-* Date and time you experienced the problem
10		-* The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
11		-* Bus stop and/or route number
12		-* Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
13		-* The web browser (and version) you were using.
14		-* If you think it would help explain the problem, include a screenshot.
	9	+MTA Bus Time is available using a desktop website, a mobile website (which can also be used as an accessibility-friendly text-only desktop website) on iPhone, Android, BlackBerry, or other smartphones, and using SMS text messaging on any mobile phone. For instructions on how to use each version of MTA Bus Time visit the [[Help Pages>>doc:Help.Index]].
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16		-\\ To provide feedback *only* for the MTA Bus Time website (for example, if a bus was not showing in MTA Bus Time), contact us at: {{html}}
17		-<strong>
18		-<script type="text/javascript" language="javascript">
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24		-OT+=ML.charAt(MI.charCodeAt(j)-48);
25		-}document.write(OT);
26		-// --></script>
27		-</strong>
28		-{{/html}} .
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30		-
	12	+For more information about the technology behind MTA Bus Time please visit the [[Technology>>doc:Main.Technology]] page.