Wiki source code of Contact Us

Last modified by admin admin on 2023/09/27 18:53
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1 = **Contact Us** =
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4 For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
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6 For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}}
7 Then choose Buses from the dropdown.
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9 If your issue is **specifically** with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time),
10 then please provide as much of the following information as you can, so that we can research the issue:\\
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12 * Date and time you experienced the problem
13 * The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
14 * Bus stop and/or route number
15 * Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
16 * The web browser (and version) you were using.
17 * If you think it would help explain the problem, include a screenshot.
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