Changes for page ContactUs

Last modified by admin admin on 2024/07/23 05:15
From version 2.1
edited by admin admin
on 2024/07/23 02:52
Change comment: There is no comment for this version
To version 4.1
edited by admin admin
on 2024/07/23 02:53
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -4,13 +4,10 @@
4 4  For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
5 5  
6 6  
7 -For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here to contact customer support</strong></a>{{/html}}.
7 +For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here to contact customer support</strong></a>{{/html}}, then choose Buses from the dropdown.
8 8  
9 -Then choose Buses from the dropdown.
9 +If your issue is specifically with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time), then please provide as much of the following information as you can, so that we can research the issue:
10 10  
11 -
12 -If your issue is specifically with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time), then please provide as much of the following information as you can, so that we can research the issue:~\~\
13 -
14 14  ~* Date and time you experienced the problem
15 15  ~* The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
16 16  ~* Bus stop and/or route number