Changes for page ContactUs

Last modified by admin admin on 2024/07/23 05:15
From version 3.1
edited by admin admin
on 2024/07/23 02:52
Change comment: There is no comment for this version
To version 5.1
edited by admin admin
on 2024/07/23 05:15
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,20 +1,17 @@
1 1  = **Contact Us** =
2 2  
3 3  
4 -For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
4 +For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
5 5  
6 -
7 -For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here to contact customer support</strong></a>{{/html}}.
8 -
6 +For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}}
9 9  Then choose Buses from the dropdown.
10 10  
11 -If your issue is specifically with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time), then please provide as much of the following information as you can, so that we can research the issue:\\
9 +If your issue is **specifically** with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time),
10 +then please provide as much of the following information as you can, so that we can research the issue:\\
12 12  
13 -~* Date and time you experienced the problem
14 -~* The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
15 -~* Bus stop and/or route number
16 -~* Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
17 -~* The web browser (and version) you were using.
18 -~* If you think it would help explain the problem, include a screenshot.
19 -
20 -
12 +* Date and time you experienced the problem
13 +* The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
14 +* Bus stop and/or route number
15 +* Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
16 +* The web browser (and version) you were using.
17 +* If you think it would help explain the problem, include a screenshot.