Wiki source code of ContactUs
Version 4.1 by admin admin on 2024/07/23 02:53
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1.1 | 1 | = **Contact Us** = |
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| 4 | For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}. | ||
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4.1 | 7 | For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here to contact customer support</strong></a>{{/html}}, then choose Buses from the dropdown. |
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4.1 | 9 | If your issue is specifically with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time), then please provide as much of the following information as you can, so that we can research the issue: |
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| 11 | ~* Date and time you experienced the problem | ||
| 12 | ~* The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door) | ||
| 13 | ~* Bus stop and/or route number | ||
| 14 | ~* Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc) | ||
| 15 | ~* The web browser (and version) you were using. | ||
| 16 | ~* If you think it would help explain the problem, include a screenshot. | ||
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