Wiki source code of ContactUs
Last modified by admin admin on 2024/07/23 05:15
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1.1 | 1 | = **Contact Us** = |
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5.1 | 4 | For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}. |
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1.1 | 5 | |
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5.1 | 6 | For ALL bus feedback or complaints, whether regarding service quality, schedules, MTA Bus Time, or if you just have a question {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here</strong></a>{{/html}} |
| 7 | Then choose Buses from the dropdown. | ||
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1.1 | 8 | |
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5.1 | 9 | If your issue is **specifically** with the MTA Bus Time website, (for example, if a bus on the road does not appear in Bus Time), |
| 10 | then please provide as much of the following information as you can, so that we can research the issue:\\ | ||
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1.1 | 11 | |
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5.1 | 12 | * Date and time you experienced the problem |
| 13 | * The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door) | ||
| 14 | * Bus stop and/or route number | ||
| 15 | * Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc) | ||
| 16 | * The web browser (and version) you were using. | ||
| 17 | * If you think it would help explain the problem, include a screenshot. |