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1 = **Contact Us** =
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4 For help planning a trip, use {{html}}<a href="https://tripplanner.mta.info/MyTrip/mobile/Start.html"><strong>MTA's Trip Planner</strong></a>{{/html}}.
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7 For general inquiries regarding MTA service, including schedules and service-related issues {{html}} <a href="https://contact.mta.info/s/customer-feedback"><strong>click here to contact customer support</strong></a>{{/html}}.
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9 If you experience a problem with MTA Bus Time, please provide as much of the following information so we can research the issue:\\
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11 * Date and time you experienced the problem
12 * The number of the bus that had a problem (3 or 4-digit number painted on the front of the bus or above the front door)
13 * Bus stop and/or route number
14 * Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
15 * The web browser (and version) you were using.
16 * If you think it would help explain the problem, include a screenshot.
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18 To provide feedback *only* for the MTA Bus Time website (for example, if a bus was not showing in MTA Bus Time), contact us at: {{html}}<strong>
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28 </strong>{{/html}} .
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